Wave CXM

Built by Desquared, Wave CXM is the all-in-one loyalty platform that builds, grows, and scales real brand loyalty and customer satisfaction.
Wave CXM loyalty platform homepageWave CXM loyalty platform homepage
Our rising star product, that has already left its imprint on the market.

Wave CXM made its debut in June 2022, addressing the shortcomings found in existing loyalty scheme solutions.

Fueled by the need to offer modern enterprises a comprehensive loyalty platform to boost customer satisfaction, loyalty, and advocacy, Wave CXM quickly gained recognition in the market.

It attracted prominent brands like Alpha Bank, Box, Cosmote, Heron, Kritikos, and Public. With a focus on modular and scalable features, Wave CXM allows businesses to create highly targeted customer experiences efficiently, saving valuable resources.

Looking into the future, we aspire to evolve into a 15M monthly user powerhouse with a global expansion plan, while maintaining a strong commitment to customer satisfaction and innovation in experience management.
Monthly transactions
Monthly customers served
Wave CXM Customer detailsWave CXM create new contest
Eleni Meziti
Head of Subscription Services & Omni CX, Public Group
Turning our physical loyalty card into a digital one that can be carried around in our phone's wallet has marked a turning point in the way our customers experience their loyalty scheme. Thanks to Wave CXM's broad capabilities and Desquared's support, Public's loyalty card has successfully been digitalized!

Incentivizing users every day

Modularity & Scalability

Build experiences fitting your brand, configure coupons, referrals, content, reward schemes, and create engaging tailored promotions that drive incredible growth.

Powerful Loyalty & Promotion Management

Maximize customer acquisition, retention, and revenue growth by providing a powerful set of loyalty management features. Wave CXM has all the solutions needed for optimal growth.

Ease-Of-Use & Integration

Quick and seamless integration with various systems, including e-commerce, CRMs, Analytics, and marketing tools. Its user-friendly platform requires no technical skills for effortless campaign setup and management.

Advanced Targeting & Segmentation

Offer unique customer experiences via customization, tailoring the loyalty strategy, user interface, campaign content, and notifications. Boost engagement and conversion rates, allowing precise promotions based on customer data and maintaining budget control. All powered by Machine Learning!

Analytics & Reporting

Optimize your campaigns and make more intelligent data-driven decisions to maximize outcomes. Track, measure, and scale their success with real-time reporting, data visualization, and insights.

Dedicated Support & 24/7 Uptime

We ensure assistance and guidance when needed. Our platform boasts a 99.99% uptime guarantee, providing reliable and uninterrupted service, ensuring its smooth operation.

The features of success

Wave CXM offers great reward schemes and incentivizing loyalty programs that entice, engage, and strengthen customer-to-brand relationships. With our robust admin panel, businesses can create, distribute and track the performance of their rewards schemes across multiple touch-points and channels.
Reward schemes
Incredible companies use Wave CXM
BOX food delivery appCosmote telecommunicationsAlpha BankHeron energy providerPublic omnichannel retailerSupermarket Kritikos
Hey there! We’d like to utilize cookies to enhance your experience and analyze site usage to help us build better products together. Please tap ‘Accept’ or customize your preferences. View our Privacy Policy for more information.